Are you a compassionate and detail-oriented Certified Medical Assistant looking to make a meaningful impact in your community? The Jamestown Family Health Clinic is seeking a dedicated Certified Medical Assistant (MA-C) to join our collaborative healthcare team. In this role, you’ll provide exceptional patient care while working alongside physicians, ARNPs, PA-Cs, and other licensed healthcare providers in a patient-centered primary care setting.

If you are passionate about quality healthcare, teamwork, and serving patients with professionalism and compassion, we’d love to hear from you!

Schedule: Full-Time, Monday-Friday, 8:00 AM-5:00 PM

As a Certified Medical Assistant, you will:

• Provide services consistent with the American Association of Medical Assistants (AAMA) Occupational Analysis and skill sets.
• Room patients and obtain/document vital signs, patient history (when appropriate), and chief complaints according to provider direction and clinic protocols.
• Maintain accurate electronic medical records, including scanning, recording, and updating patient information.
• Process provider orders, prescription refill requests, medication and procedure prior authorizations, and pre-certifications.
• Record patient charges for electronic billing as needed.
• Assist providers with patient education and follow-up care instructions.
• Communicate laboratory and radiology results as directed by the provider.
• Prepare patients for laboratory and radiology procedures.
• Schedule diagnostic testing and specialty referrals.
• Under the supervision of a licensed clinician, perform procedures including:
  • EKGs
  • Ear lavages
  • CLIA-waived laboratory testing
  • Venipuncture
  • Wound dressings
• Administer IM, Sub-Q, nasal medications, and immunizations as ordered.
• Recognize and appropriately respond to urgent or emergent situations following clinic protocols.
• Perform basic patient triage according to office protocols.
• Maintain exam rooms, supplies, medications, and immunizations.
• Maintain cooperative working relationships with providers, staff, leadership, and external agencies.
• Participate in staff and clinic meetings.
• Maintain professional appearance, conduct, and patient confidentiality.
• Follow all JST and JFHC policies and procedures, including safety standards, HIPAA requirements, and the Occupational Exposure Control Plan.
• Document work processes as required.
• Perform other duties as assigned.

• High School Diploma or equivalent.
• Completion of a 1-2 year (4-6 quarter) accredited Medical Assistant Program required.
  • CAAHEP or ABHES accredited Medical Assisting Program or LPN Program preferred.
• Current Washington State Medical Assistant-Certified (MA-C) credential.
• Current Basic First Aid/CPR certification through the American Heart Association.
• Knowledge of:
  • Medication administration procedures
  • CPT and ICD-10 coding
  • Medical terminology
• Strong verbal and written communication skills.
• Basic computer proficiency.
• Valid driver’s license.
• Ability to successfully pass a criminal background investigation.

• Experience using EPIC electronic health records.
• Excellent organizational skills with the ability to prioritize multiple tasks.
• Strong time management, decision-making, and problem-solving abilities.
• American Indian/Alaska Native hiring preference applies.

• Ability to hear adequately for stethoscope and telephone use.
• Ability to lift, push, and carry up to 30 pounds unassisted.
• Ability to stand, sit, walk, bend, squat, twist, climb, and reach throughout the workday.
• Good manual dexterity and eye-hand coordination.
• Ability to distinguish letters, numbers, and symbols.
• Ability to work in a fast-paced clinical environment while maintaining professionalism under pressure.
• Must be available to work any shift, including weekends or holidays, if operational needs require.

At Jamestown Family Health Clinic, you’ll become part of an integrated healthcare team committed to providing compassionate, patient-centered care to our community. We value collaboration, respect, continuous learning, and excellence in service.

American Indian/Alaska Native hiring preferences apply.

Apply today and make a difference in the lives of the patients we serve!

Jamestown Family Health Clinic
808 N 5th Ave Sequim, WA 98382
www.jamestownhealth.org

Jamestown Family Health Clinic is seeking a compassionate, detail-oriented Registered Medical Assistant to join our collaborative healthcare team. In this role, you will provide high-quality patient care under the direction of a Physician, ARNP, PA-C, or other licensed healthcare provider. If you are passionate about delivering exceptional patient care in a fast-paced clinical environment, we encourage you to apply!

• Providing services consistent with the American Association of Medical Assistants (AAMA) Occupational Analysis and Skill Sets.
• Rooming patients by obtaining and documenting vital signs, patient history (when appropriate), and chief complaints according to clinic protocols.
• Maintaining accurate electronic medical records, including scanning, recording, and updating patient information.
• Processing provider orders, prescription refill requests, and medication or procedure pre-authorizations.
• Recording patient charges for electronic billing.
• Assisting providers with patient follow-up, including communicating laboratory and radiology results as directed.
• Preparing patients for laboratory and radiology procedures.
• Scheduling diagnostic testing and specialty referrals.
• Performing waived laboratory testing, wound care, and other delegated clinical procedures under the supervision of a licensed clinician.
• Recognizing and responding appropriately to urgent and emergent situations according to established protocols.
• Maintaining exam rooms, medical supplies, medications, and immunization inventories.
• Performing basic patient triage following clinic protocols.
• Maintaining professional conduct, appearance, and excellent patient service.
• Building positive working relationships with providers, staff, and leadership.
• Documenting work processes and participating in quality improvement and clinic meetings.
• Following all Jamestown S’Klallam Tribe policies and procedures, including HIPAA, safety standards, and the Occupational Exposure Control Plan.
• Performing other duties as assigned.

• Current Basic CPR Certification through the American Heart Association.
• Knowledge of medical terminology.
• Proficiency with Microsoft Office Suite.
• Ability to remain calm and effective in a busy or high-stress environment.
• Strong verbal and written communication skills in English.
• Knowledge of CPT and ICD-10 coding procedures and billing processes.
• Knowledge of medication administration procedures and processes.
• Excellent interpersonal and customer service skills.
• Ability to travel locally and regionally as needed.
• Valid Washington State Driver’s License.
• Ability to successfully pass a criminal background investigation.

• Two (2) years of healthcare experience, including experience as a CNA, Medic, or other related medical role.
• Knowledge of local, state, and federal healthcare laws and regulations.
• Understanding of office administrative operations, personnel management, and regulatory compliance.
• Excellent organizational skills with the ability to prioritize multiple responsibilities.
• Strong time management, decision-making, and problem-solving abilities.
• Ability to work independently with minimal supervision and demonstrate initiative.

This position requires the ability to:

• Lift, push, and carry up to 30 pounds without assistance.
• Stand, sit, walk, bend, squat, twist, and climb for extended periods.
• Perform repetitive reaching above and below shoulder level.
• Maintain manual dexterity and eye-hand coordination.
• Use a stethoscope and telephone effectively.
• Work in a fast-paced healthcare environment while maintaining professionalism and excellent patient care.
• Be available to work varying shifts, including weekends and holidays, as operational needs require.

At Jamestown Family Health Clinic, you’ll become part of an integrated healthcare team committed to providing compassionate, patient-centered care to our community. We value collaboration, respect, continuous learning, and excellence in service.

American Indian/Alaska Native hiring preferences apply.

Apply today and make a difference in the lives of the patients we serve!

Jamestown Family Health Clinic
808 N 5th Ave Sequim, WA 98382
www.jamestownhealth.org

Position Summary:

The Jamestown S’Klallam Tribe is seeking a professional, customer-focused Patient Care Coordinator (PCC) to join our Medical Clinic team. This role serves as a critical first point of contact for patients and visitors, providing exceptional customer service while supporting daily clinic operations.

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced healthcare environment. If you are passionate about helping others and enjoy working in a collaborative healthcare setting, we encourage you to apply.

• Answer and manage incoming calls on a multi-line phone system, accurately routing calls and taking messages.
• Greet patients and visitors in a professional, courteous, and friendly manner.
• Check patients in for appointments efficiently and accurately.
• Collect, verify, and enter patient demographic and insurance information.
• Schedule appointments for 25+ healthcare providers using established scheduling protocols.
• Scan insurance cards and other required documentation into the electronic health record (EHR).
• Assist patients with general needs, including completing forms and paperwork.
• Collect and accurately post patient co-payments and other payments.
• Verify and update insurance information.
• Post payments and maintain accurate records.
• Participate in clinic meetings and team activities.
• Maintain compliance with all Jamestown S’Klallam Tribe policies and procedures, including HIPAA requirements, safety standards, and occupational exposure control practices.
• Perform additional duties as assigned.

• High School Diploma or equivalent.
• Minimum of two (2) years of customer service experience.
• Basic cash handling and money management experience.
• Experience using standard office equipment.
• Proficiency with Microsoft Office Suite applications.
• 10-key proficiency and keyboarding skills of 40+ words per minute.
• Exceptional verbal and written communication skills.
• Strong organizational skills with the ability to prioritize multiple tasks.
• Effective time management, problem-solving, and decision-making abilities.
• Ability to successfully pass a criminal background investigation.

• Associate’s Degree.
• One (1) year of reception experience in a healthcare or clinic setting.
• Washington State Medical Assistant Certification eligibility for Level A, C, or E.
• Knowledge of medical terminology.
• Knowledge of medical billing and insurance processes.
• Qualified American Indian/Alaska Native applicants are encouraged to apply. Indian preference applies in accordance with applicable Tribal and federal laws.

Nestled between the Olympic Mountains and the Strait of Juan de Fuca, Sequim, Washington offers an exceptional balance of professional fulfillment and outdoor adventure. Thanks to its unique position in the Olympic Rain Shadow, Sequim enjoys a mild, sunny climate and year-round recreational opportunities from hiking and biking to kayaking and fishing. Join a welcoming, close-knit community that values health, sustainability, and connection.

The Jamestown Family Health Clinic (JFHC) is owned and operated by the Jamestown S’Klallam Tribe and provides primary medical services to both Tribal and non-Tribal community members seeking quality healthcare.

Surrounded by natural beauty and full of small-town charm; Sequim is a popular destination for outdoor enthusiasts and is one of the driest places in western Washington. An active arts community, vibrant downtown, and diverse culinary options make Sequim the cultural and commercial heart of the magnificent Olympic Peninsula. Moments away from the Olympic National Park and the Straits of Juan de Fuca you can enjoy all the spectacular views and activates from Sea to Ski.

Jamestown Family Health Clinic
808 N 5th Ave Sequim, WA 98382
www.jamestownhealth.org

The Jamestown Family Health Clinic (JFHC) operates a nationally recognized model of care dedicated to delivering high-quality, patient-centered healthcare. Owned and operated by the Jamestown S’Klallam Tribe, JFHC is a Tribal Federally Qualified Health Center (FQHC) serving both Tribal citizens and non-Tribal community members. We provide care to over 18,000 patients with satisfaction scores that consistently exceed national benchmarks.

Rooted in the belief that community wellness is deeply connected to environmental health, JFHC offers a care experience built on relationships, collaboration, and long-term sustainability. As the largest family practice clinic on the Olympic Peninsula, we offer a team-based environment that supports both patients and providers alike.

We are seeking a Family Practice Physician who values teamwork, connection, and compassionate care. In this role, you’ll provide comprehensive primary care for patients of all ages—from newborns to seniors—supported by an experienced, multidisciplinary care team and leadership committed to your success and well-being.

• Conducting physical exams, diagnostic evaluations, and managing treatment plans.
• Providing preventive care and patient education to promote long-term wellness.
• Collaborating with our integrated care team to ensure coordinated, seamless patient experiences.
• Managing medications in partnership with our on-site clinical pharmacists.
• Maintaining accurate documentation within the EPIC electronic health record system.
• Contributing to quality improvement and professional development initiatives.

We’ve built a professional environment designed to support clinical excellence and work-life balance:

• Exceptional Retention: The average length of service for our physicians is 5 years and 4 months, reflecting a stable, supportive, and rewarding work culture.
• Balanced Schedule: 4-day work week with sustainable patient volumes (16–22 per day) and a competitive compensation model that rewards productivity offering greater earning potential based on the number of patients you see.
• Outpatient-Only Practice: No hospital rounding or inpatient duties.
• Exceptional Support: High nursing and MA-to-provider ratios, two on-site clinical pharmacists, and dedicated EHR “elbow support.”
• Collaborative Environment: Work closely with on-site Behavioral Health, Orthopedics, Dermatology, and Chronic Pain Management.
• Meaningful Programs: Certified Diabetes Education, Medication-Assisted Treatment (MAT), Dedicated Immunization RN Specialist, Drive-through Anti-Coag management, and Population Health and Preventative Health team. Nurse-facilitated Transitional Care Management, Behavioral Health support, Dedicated Tribal Health Nursing resource
• Loan Repayment Opportunities: HRSA and IHS loan repayment eligibility available.

Nestled between the Olympic Mountains and the Strait of Juan de Fuca, Sequim, Washington offers an exceptional balance of professional fulfillment and outdoor adventure. Thanks to its unique position in the Olympic Rain Shadow, Sequim enjoys a mild, sunny climate and year-round recreational opportunities from hiking and biking to kayaking and fishing. Join a welcoming, close-knit community that values health, sustainability, and connection.

• MD or DO from an accredited institution.
• Completion of an accredited Family Medicine residency program.
• Board Certified or Board Eligible in Family Medicine.
• Active and unrestricted Washington State medical license (or eligibility to obtain).
• Current DEA registration and BLS certification.
• A compassionate, collaborative, and patient-centered approach to care.

The Jamestown Family Health Clinic (JFHC) is owned and operated by the Jamestown S’Klallam Tribe and provides primary medical services to both Tribal and non-Tribal community members seeking quality healthcare.

Surrounded by natural beauty and full of small-town charm; Sequim is a popular destination for outdoor enthusiasts and is one of the driest places in western Washington. An active arts community, vibrant downtown, and diverse culinary options make Sequim the cultural and commercial heart of the magnificent Olympic Peninsula. Moments away from the Olympic National Park and the Straits of Juan de Fuca you can enjoy all the spectacular views and activates from Sea to Ski.

Jamestown Family Health Clinic
808 N 5th Ave Sequim, WA 98382
www.jamestownhealth.org