Clinical Informatics I

The Jamestown Family Health Clinic (JFHC) operates a nationally recognized model of care dedicated to delivering high-quality, patient-centered healthcare. Owned and operated by the Jamestown S’Klallam Tribe, JFHC is a Tribal Federally Qualified Health Center (FQHC) serving both Tribal citizens and non-Tribal community members. We provide care to over 18,000 patients with satisfaction scores that consistently exceed national benchmarks.

Rooted in the belief that community wellness is deeply connected to environmental health, JFHC offers a care experience built on relationships, collaboration, and long-term sustainability. As the largest family practice clinic on the Olympic Peninsula, we provide a team-based environment that supports both patients and providers alike.

The Clinical Data Analyst is a key member of the healthcare team, contributing to a data-driven quality program by collecting, organizing, and analyzing clinical and operational data that inform quality improvement and organizational performance. The role collaborates with Quality, Clinical Informatics, and clinical teams to produce accurate reporting, generate meaningful insights, support quality initiatives, and enhance data accuracy across the organization

• Create and manage employee user access for EMR Systems, electronic health records, billing systems, and all integrated applications.
• Develop and deliver comprehensive training programs on electronic health records and associated applications for staff.
• Serve as a primary point of contact for end-user support requests related to EMR and other clinical systems, providing timely and effective solutions.
• Collaborate with the Clinical Informatics L2 and Supervisor to thoroughly research and troubleshoot issues related to the EMR and other integrated systems.
• Facilitate discussions with EMR vendors, as directed and approved by the Supervisor, to address system issues and explore potential enhancements.
• Develop and document quality assurance workflow processes and create user-friendly guidebooks to support staff adoption.
• Coordinate the distribution of training and informational materials to end users, ensuring accuracy and accessibility, as approved by the Supervisor.
• Strictly adhere to all Jamestown S’Klallam Tribe policies and procedures, including maintaining a safe work environment and ensuring compliance with HIPAA regulations.
• Perform other duties as assigned to support the efficient operation of Jamestown HealthCARE.

• Associate of Arts (AA) degree or two (2) years of equivalent healthcare experience in lieu of the AA degree.
• Minimum of two (2) years of practical experience working with electronic health record and billing systems in a healthcare setting.
• Demonstrated knowledge and understanding of healthcare terminology, healthcare coding (e.g., ICD-10, CPT), and healthcare billing processes.
• Proven ability to comprehend and consistently follow established office protocols and policies.
• Knowledge of relevant Local, State, and Federal Laws and Regulations pertaining to the certification of electronic health records and billing systems.
• Exceptional interpersonal skills with the ability to communicate effectively, both verbally and in writing, with a diverse range of individuals.
• Understanding of general office administrative operations, including basic principles of personnel management and compliance requirements.
• Excellent organizational skills with the demonstrated ability to effectively prioritize multiple tasks and manage workload efficiently.
• Effective time management, decision-making, and problem-solving skills.
• Ability to demonstrate initiative and work independently with minimal supervision.
• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to travel locally and regionally as required for training or meetings.
• Possession of a valid Driver’s License.
• Successful completion of a criminal background check is required prior to employment.

• American Indian/Alaska Native preferences apply.
• Current WA State licensure, certification, or credentialing in a professional healthcare-related field.
• Previous experience leading group training sessions or teaching end-users on software applications.
• Formal credentialing in electronic health record and billing processes.

Nestled between the Olympic Mountains and the Strait of Juan de Fuca, Sequim, Washington offers an exceptional balance of professional fulfillment and outdoor adventure. Thanks to its unique position in the Olympic Rain Shadow, Sequim enjoys a mild, sunny climate and year-round recreational opportunities from hiking and biking to kayaking and fishing. Join a welcoming, close-knit community that values health, sustainability, and connection.

The Jamestown Family Health Clinic (JFHC) is owned and operated by the Jamestown S’Klallam Tribe and provides primary medical services to both Tribal and non-Tribal community members seeking quality healthcare.

Surrounded by natural beauty and full of small-town charm; Sequim is a popular destination for outdoor enthusiasts and is one of the driest places in western Washington. An active arts community, vibrant downtown, and diverse culinary options make Sequim the cultural and commercial heart of the magnificent Olympic Peninsula. Moments away from the Olympic National Park and the Straits of Juan de Fuca you can enjoy all the spectacular views and activates from Sea to Ski.

Jamestown Family Health Clinic
808 N 5th Ave Sequim, WA 98382
www.jamestownhealth.org